How will I know when an item will not be delivered by JJs

This article will outline the communication that can be expected from JJs when an ingredient item will not be delivered

Background:

There are three reasons for JJs not delivering an ingredient that has been ordered through Apicbase:

1. The item is out of stock at the depot
   1. You will be informed through an email from JJs, as can be seen in image 1.1 below
2. Human error at the depot leading to an item being missed
   1. You will be informed during the delivery
3. Human error in the delivery van to drop-off to another location
   1. You will be informed during the delivery

Image 1.1 - An example of the out of stock email sent by JJs, which will be sent on the day that the ingredients order is placed